Privacy Policy
Stillfield Private Limited
Effective 22 August 2026 · Last updated 22 August 2026
1. Personal information we collect
- First and last name
- Email address
- Phone number
- Company or organisation name
- Job title or professional information
- Billing and delivery address
- Installation address
- Information included in enquiries or messages
- Booking information
- Purchase and transaction information
- Information required to provide our products and services
- Communication preferences
- Any other information you choose to provide to us
2. Information collected automatically
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Date and time of visits
- Referring website addresses
- Approximate location information derived from technical data
- Website usage information
- Cookie and similar technology information
3. Cookies and similar technologies
Stillfield may use cookies and similar technologies to operate our website and understand how visitors interact with it.
Cookies may be used for essential website functionality, website analytics, remembering preferences, understanding website usage, and marketing and advertising where applicable.
Where required by applicable law, we will obtain consent before placing or using non-essential cookies. You may also be able to control cookies through your browser settings or through any cookie management tools provided on our website.
4. How we use your personal information
- Respond to your enquiries
- Provide information about Stillfield products and services
- Process orders and payments
- Arrange delivery and installation
- Provide customer support
- Manage bookings
- Communicate with you about your order or enquiry
- Provide requested services
- Maintain business and transaction records
- Improve our products, services and website
- Understand customer needs and preferences
- Conduct research and analysis
- Send service-related communications
- Send marketing communications where permitted by law and where applicable consent has been obtained
- Prevent fraud, misuse and security incidents
- Comply with applicable legal and regulatory obligations
5. Consent
Where consent is required for processing your personal information, we will request consent in a clear and understandable manner.
You may withdraw your consent at any time where consent is the legal basis for processing your personal information.
The withdrawal of consent will not affect the lawfulness of processing carried out before you withdrew your consent.
Where you withdraw consent, we may need to stop providing certain services or functionality that depend on that information.
6. Marketing communications
If you have provided your consent or where otherwise permitted under applicable law, we may contact you with information about the following:
- Stillfield products
- New products and services
- Offers and promotions
- Events
- Updates
- Surveys
- Other information that may be relevant to you
7. Sharing personal information
Stillfield does not sell or rent your personal information.
We may share personal information with trusted third parties where necessary to operate our business and provide our products and services. These parties may include:
- Payment service providers
- Website and hosting providers
- IT and software service providers
- Analytics providers
- Marketing and communication service providers
- Delivery and logistics providers
- Installation and maintenance partners
- Professional advisers
- Customer support providers
- Business partners involved in providing requested services
8. Business transactions
If Stillfield is involved in a merger, acquisition, restructuring, investment, sale of assets or other business transaction, personal information may be transferred as part of that transaction where permitted by applicable law.
Any such transfer will be handled in accordance with applicable privacy and data protection requirements.
9. Data storage and security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.
Depending on the services we use, your information may be stored on servers operated by third-party technology and hosting providers.
We take reasonable steps to ensure that service providers handling personal information maintain appropriate security measures.
No method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. Data retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing products and services, maintaining business records, resolving disputes, enforcing agreements and complying with legal obligations.
The period for which information is retained may vary depending on the type of information and the purpose for which it is processed.
When personal information is no longer required, we will take reasonable steps to delete, anonymise or otherwise dispose of it in accordance with applicable law.
11. Your privacy rights
Subject to applicable law, you may have rights relating to your personal information, including the following:
- Request information about the personal data we process about you
- Request correction of inaccurate or incomplete personal information
- Request deletion of personal information where applicable
- Withdraw consent where consent is the basis for processing
- Request information about how your personal information is being processed
- Raise a complaint regarding our handling of your personal information
12. Children's privacy
Our website and services are not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without the required consent, please contact us so that we can review and take appropriate action.
13. Third-party websites
Our website may contain links to third-party websites, applications or services.
Stillfield is not responsible for the privacy practices, content or security of third-party websites.
We encourage you to review the privacy policies of any third-party website you visit.
14. Payment information
Where you purchase products or services from Stillfield, payments may be processed through third-party payment providers.
Stillfield may not directly store complete payment card information.
Payment information may be processed by the relevant payment provider in accordance with its own privacy policy and security practices.
15. International data transfers
Some of our technology, hosting, payment, analytics or service providers may process personal information outside India.
Where personal information is transferred outside India, Stillfield will take steps required under applicable Indian law and regulations.
16. Data protection and compliance
Stillfield aims to process personal information in accordance with applicable Indian data protection and privacy laws, including the Digital Personal Data Protection Act, 2023 and applicable rules and regulations made under it.
We may update our privacy practices as Indian privacy and data protection requirements develop.
17. Changes to this Privacy Policy
Stillfield may update this Privacy Policy from time to time.
When we make significant changes, we may notify you through our website, email or other appropriate communication.
The updated Privacy Policy will be published on this page with a revised “Last Updated” date.
18. Contact us
If you have questions about this Privacy Policy, want to exercise your privacy rights or wish to raise a complaint regarding the handling of your personal information, please contact us.
Stillfield Private Limited
Website: www.stillfield.co.uk
Email: ashif.ali@stillfield.co.uk
Business Address: [Insert registered business address]
19. Data protection and privacy requests
For privacy-related requests, complaints or questions regarding the processing of your personal information, please contact us at ashif.ali@stillfield.co.uk.
Stillfield Private Limited will review and respond to privacy requests in accordance with applicable Indian data protection and privacy laws.
Effective 22 August 2026 · Last updated 22 August 2026